Refund & Replacement Police
If you receive an item that is damaged or faulty we will happily replace the item at no additionl cost to you. Please contac us within 48 hours after receiving yours.
Our store does not accept Returns or Exchanges, once an item has been received it cannot be returned. We can only offer you replacements at no additional cost if it falls under below criteria.
Items are faulty--damage/broken or upon arrival
Parcels that is lost transit.
We do not accept returns or refunds if customer changes their mind after receiving their order/s
NOTE:ROCKABILLY will not be held liable to any lost or misrout parcels. Please ensure that all the information you have provided is correct before submitting your mail or other mishaps from happening ..
You may request a cancelation with in 24 hours of purchase. Otherwise you will receive partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and proccesing time.
DO YOU SHIP INTERNATIONALLY?
we ship worldwide.
How do I track my package?
You can check on the status of your order at any time by going to the following link: order status . You can also reach out to our customer support desk at contact@ROCKABILLY.store to ask questions any time .
How long does it take for an order to arrive??
Once shipped your order will arrive with in 10 to 20 business days for United State ,canada, Australia, United Kingdom, other coutries up to 28 day , depending on how fast customs clearancese takes place and due to having multiple warehouse overseas. You'll receive an email confirmation once your order has shipped .Feel free to email us to check on your order status .We're happy to help.